Accessibility

Accessibility statement


Hotel Kaltenhauser (SK Hotelbetriebs GmbH & Co KG) strives to make its website accessible in accordance with the Federal Act on Accessibility of Websites and Mobile Applications of the Federal Government (Web Accessibility Act – WZG) BGBl. I. No. 59/2019 as amended.


This accessibility statement applies to www.kaltenhauser.com.


Status of compliance with requirements as of 22 July 2025: 


Due to the following dependencies on third-party providers/external services, this website is partially compliant with conformity level AA of the ‘Web Content Accessibility Guidelines – WCAG 2.1’ and the applicable European standard EN 301 549 V3.2.1 (2021-03) in accordance with Directive (EU) 2016/2102 of the European Parliament and of the Council.


Non-accessible content


The content listed below is not accessible for the following reasons:


a. Incompatibility with accessibility regulations


due to dependence on third-party providers/external tools for the following services:

  • Booking tool for reserving and booking overnight stays and offers 
  • Booking tool for reserving leisure activities
  • Cookie consent management for GDPR-compliant provision of the user


Preparation of the accessibility statement


This statement was prepared on 22 July 2025.

The statement was prepared manually on the basis of an assessment carried out by a third party and will be updated at regular intervals as necessary.


This statement was last reviewed on 30 July 2025.


Feedback and contact details


Website operator and responsible for content:

Das gemütliche Dorfhotel Kaltenhauser


SK Hotelbetriebs GmbH & Co KG


Hollersbach 17


5731 Hollersbach


Tel. +43(0)6562/8117-0


Fax +43(0)6562/8117-50


Email: info@kaltenhauser.com


Enforcement procedure


If you are not satisfied with the response from the above contact, you can lodge a complaint with the complaints office of the Austrian Research Promotion Agency (FFG). The FFG accepts complaints electronically via the complaints office contact form.


The FFG will examine the complaints to determine whether they relate to violations of the provisions of the Web Accessibility Act, in particular deficiencies in compliance with accessibility requirements, by the federal government or an institution attributable to it.


If the complaint is justified, the FFG must issue recommendations for action to the federal government or the legal entities concerned and propose measures to remedy the deficiencies in question.